GIGI Cosmetic Laboratories Ltd. (“GIGI,” “we,” or “us”) is committed to protecting the privacy of users of GIGI’s website and customers (“user(s)” or “you”).

This Privacy Policy (“Privacy Policy”) is designed to inform you about how we manage, collect, store, and use the information you provide to us through GIGI’s website (the “Website”). Additionally, this Privacy Policy describes the measures we take to protect the security of the information we collect and how you can contact us regarding our privacy practices.

Please note that this Privacy Policy is limited to information collected by us through your use of our website services, regardless of the device used to access the services, including but not limited to desktop computers, laptops, mobile phones, or any other electronic device. By using our Website, you agree to this Privacy Policy.

GIGI sells cosmetic products (the “Website Services”).

When using our Website, we may collect two types of information about you in connection with the Website Services:

“Personal Information”

Personal Information refers to information that can be used to contact or identify you. Some of this information directly identifies you, such as your name, address, email address, and phone number. This is information you knowingly provide with your consent to receive information and services offered on our Website.

“Non-Personal Information”

Non-Personal Information refers to information that, by itself, does not allow identification or direct contact with you. This is statistical and aggregated data, such as advertisements you viewed on the Website, pages you visited, services that interested you, etc.

We may collect and use Non-Personal Information for any purpose using any of the methods mentioned above, either automatically or through your use of the Website Services.

You are not legally obligated to provide us with your Personal Information; however, to fully utilize the Website Services, you may be required to share your Personal Information. If you refuse to provide certain Personal Information, you may be unable to use some or all of the Website Services.

1. How We Collect Your Information

We collect Personal and Non-Personal Information using the following methods:

(a) Consultation and Purchase Inquiry Forms
(b) Newsletter Subscription: If you wish to receive updates on GIGI’s activities, we will collect your name and email address to send newsletters to your email.
(c) Contacting Us: If you wish to contact us, you may do so through the following methods:

• A designated contact form on our Website, where you provide your name, phone number, and email address. This information enables us to provide you with the requested services.
• Sending an email to support@gigi.co.il, including your name and phone number for contact.
• Calling our customer service center during operating hours at 03-9155683.

2. How We Use Your Information

We use the collected information as follows:

(a) Providing Website Services

We may use Personal and Non-Personal Information to provide you with the Website Services, manage and improve the services, troubleshoot technical issues, ensure proper operation, and contact you when necessary.

(b) Sending Notifications

We may use your Personal Information to send you notifications related to Website Services, contests, promotions, surveys, and instructions or assistance regarding your use of the Website. Additionally, we will use your Personal Information to send newsletters and updates regarding GIGI’s activities.
We use the email address you provided to send order updates, occasional news, related product information, etc. If you wish to unsubscribe from our mailing list at any time, we include detailed unsubscribe instructions at the bottom of each email.

(c) Aggregating Anonymous Data

As permitted by law, we may combine different types of data collected from you, our customers, and business partners. This data will be collected anonymously and in an aggregated manner that does not personally identify you, including through hashing techniques. Such anonymous, statistical, or aggregated data will be used solely to improve our products and services. If Non-Personal Information is collected for an activity requiring Personal Information, we may combine the two to enhance user experience, improve the Website’s value and quality, and analyze Website usage.

3. Disclosure of Your Personal Information

You acknowledge and agree that we may be required to disclose Personal Information if legally obligated to do so, including in compliance with a subpoena, legal request, search warrant, or court order. We may also disclose information if we believe it is necessary to prevent legal liability, comply with legal processes, protect our rights or those of third parties, ensure public safety, or prevent unlawful or unethical activities.

Except as detailed in this Privacy Policy, we will not voluntarily share, rent, lease, sell, or otherwise distribute your Personal Information to third parties for marketing purposes without your consent.

We may transfer or share some or all of our assets, including your Personal Information, in connection with a merger, acquisition, restructuring, or bankruptcy.

Additionally, we may share Personal Information with trusted third-party service providers that help us operate our Website, manage our business, or provide Website Services. These include payment processing services for online orders. Such third parties are permitted to use your Personal Information only as necessary to provide their services and are required to maintain reasonable security measures.

Our Website includes links to external websites and social networks (“Linked Websites”) that are beyond our control. Your engagement with these sites is subject to their own privacy policies, and we bear no responsibility for their practices. Before sharing any information on a Linked Website, we encourage you to review its privacy policy.

4. Data Storage and Security

GIGI stores the collected information on local servers that provide a high level of data security. We implement commercially reasonable measures to safeguard your Personal Information, including physical, electronic, and administrative protections. However, we cannot guarantee that unauthorized third parties will never be able to bypass these measures.

You are responsible for maintaining the confidentiality of any passwords and usernames used to access the Website and for notifying us immediately if you suspect any unauthorized use.

5. Use of Cookies

We use cookies for the smooth operation of the Website, including collecting statistical data, verifying details, personalizing the Website to your preferences, and ensuring data security. Modern web browsers offer options to disable cookies. If you are unsure how to do so, check your browser’s help section.

6. Updating or Deleting Your Information

We will retain your Personal Information as long as your account is active or as needed to provide you with Website Services, comply with legal obligations, resolve disputes, and enforce agreements.

If you wish to update or delete your information, please contact us at support@gigi.co.il, and we will attempt to fulfill your request. However, please note that some residual data may remain due to system backups.

7. Children’s Privacy

GIGI is committed to protecting children’s privacy. Our Website is not intended for individuals under 18, and we do not knowingly collect Personal Information from minors. If we become aware that a child under 18 has provided us with Personal Information, we will take steps to remove such data and close their account. If you are under 18, please do not submit any Personal Information.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy from time to time. The most recent version will govern our use of your Personal and Non-Personal Information. If we determine, at our sole discretion, that updates constitute a material change, we will notify you by posting a notice on our Website.

9. Reviewing Your Information

If you wish to review your Personal Information stored with us or inquire about other details regarding your data, please contact us at support@gigi.co.il or by mail at:
GIGI Cosmetic Laboratories Ltd., 30 Shacham St., Petah Tikva, P.O. Box 7040, Israel.

10. Contact Information

For any questions or concerns regarding this Privacy Policy or Website Services, please contact us at 03-9155683.

Last updated: June 2021.